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Terms and Conditions

General Terms and Conditions for PAZ Academy


These general terms and conditions apply to all purchases and activities or the use of services and products by a customer via the PAZ – Parametric Academy Zurich GmbH website, (.xyz)

PAZ Academy believes on individual training to give the best learning experience and highest knowledge for you. We need rules to keep our PAZ Workshops, courses, materials and services safe for you and for our other students. The following terms apply to all your activities, orders before and after the PAZ Training and other related services : D

To perfectly enjoy the training and your ordered material, you must agree our following points:


  • Prices

The prices shown on the website are in Swiss francs or in Euros and may include VAT. Processing fees and shipping costs are not included. These will be added separately to your bill. Shipping fee has only our physical products. Payment for all orders are only accepted in Swiss francs or in Euros.

PAZ Academy reserve the right to change their prices at any time. The ordered prices are valid only on the ordered date.

We offer promotional discounts and they cannot be cumulated with other discounts.


  • PAZ Academy Coupons and Gift Cards

The coupon has to be issued by PAZ – Parametric Academy Zurich GmbH and cannot be bought or sold. They are part of a promotion or is a present for our lovely customers. The coupon is always linked to a campaign period and can be used only this defined period. The coupon code must be entered before completing the order. It can be only used once. The coupon code may not be passed on to third parties.

The PAZ Academy Gift Card cannot be purchased with coupons. The Gift Card will be sent to the e-mail of the order. Valid only for the provided services from PAZ – Parametric Academy Zurich GmbH, cannot be changed to cash or sold to third parties. The Gift Card has always a period and can be used only in this defines period.

The Gift Card is valid for two years from the issue date. You can do partial redemptions also : You may select how much you wish to pay with your PAZ Academy Gift Card at the checkout page and pay the remaining amount with another payment option. The Gift Card cannot be exchanged or credited to a credit card. If the Email of the Gift Card is lost or stolen, it will be not replaces. The PAZ Academy Gift Cards are for personal use only and the sale or any other profitable use is strictly prohibited. This gift card is reserved exclusively for PAZ Academy products and services.


  • Some basic rules of your order

You may only use the website to make legitimate enquiries or orders. You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact You in the event that this should prove necessary (see our Privacy Policy).

If You do not give us all of the information that we need, we may not be able to complete your order. By placing an order through the website, You warrant that You are at least l8 years old and are legally capable of entering into binding contracts.

Ownership of the products will only pass to You when we receive full payment of all sums due in respect of the products, including delivery charges. An order only becomes final after it has been accepted by PAZ Academy. The submission of the order by the customer assumes that he accepts these terms and conditions in their entirety and to the exclusion of all other conditions. PAZ Academy reserve the right to refuse a customer’s order without giving any reason. 


  • Payments and Credits

When you make a payment, you agree to use a valid and authorized payment method. If your payment method fails you do not have access to the trainings or no materials.

You can pay using Visa, Mastercard and Twint.

The used cards are subject to validation checks and authorization by your Card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery.

All payment transactions are processed according to the highest possible security standard. No transfer of credit card and payment card data to third parties. Measures to protect card data in accordance with PCI DSS requirements.

The TWINT payment function offers the option of paying by smartphone with an app. There are no additional costs. “Pay with Twint – Terms&Conditions”

In personal request we can offer Oders for Invoice, but it has be communicated in advance. The billing fee (electronic) cost CHF 2 and by post CHF 4. The invoices has to be payed in 30 days. If does not happen, we send a first payment reminder within 10 days for free of charge. The second reminder (by post) for CHF 20.00 and the third reminder (by post) CHF 20.00. Interest is 16.0 % per year until the full payment.


  • Shipping

Depending on your home country we provide shipping solutions for our physical products. Please be aware of the shipping cost when you order. The package size and weight you can find in the product description. Here you can find the cost calculator.

Here some Shipping Cost (please take care, that we do not provide express shipping) : 

Switzerland (min 2 days) : 9.00 CHF

Europe (5-12 days) : 14.00 CHF (with tracking)

Oversee (10-17 days) : 24.00 CHF (please take care of countries with special conditions)


  • Exchange and Return Rules for our Products

You have 30 days from the shipping date to return your purchase from pazacademy shop. This only refers to shipped physical products. The products can be returned or exchanged as long as they are in the same condition as when they were purchased. Items that include a bag and packaging must be returned with it. If you return the purchased goods within ten days in perfect condition and in the original packaging, we will send you the full amount back. The cost of the return will go at your expense. Please be aware of the Withdrawal deadlines

The refund will be made via the same payment method used to make the purchase. You will receive email confirmation of the return once it has been completed.

Our Return address:

PAZ – Parametric Academy Zurich GmbH

Niederdorfstrasse 77, CH-8001 Zürich

After your order no changes are available.

Change of size : in order that you want a new size, please write us an email and not more than 7 days later your order and we will inform you about the next steps.

  • Purchase for a Training, Enrollment and Access

After your received payment PAZ is providing you to access to the trainings (platform, link, physical place, etc) and associated contents, solely for your personal, non-commercial educational purposes. All other uses are expressly prohibited. You cannot not record, reproduce, redistribute, transmit, transfer, assign, sell, broadcast, rent, share (not even in office-internal), lend, modify, adapt, edit, create derivative works of PAZ Academy and the Training, sublicense, teach or otherwise transfer or use any material, video, files and other provided materials, unless we give you explicit permission to do so in a written agreement signed by a PAZ – Parametric Academy Zurich GmbH owner. This applies to all content.

If you cannot be present on our training, PAZ Academy offers 100% money back guarantee only with a written cancellation 2 weeks before the training. After that time we are not accepting any cancellation anymore.

  • Registration, user account and rules for the BSS Title

You need an account for all the activities on our BSS platform. You must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account.

Keep your password safe because you are responsible for all activity associated with your account. Your account is personal and only can used by you. If you suspect someone else is using your account, let us know by contacting our PAZ Team. You may not share your account login credentials with anyone else. In the event of any strange movements or if any portion of this Terms & Conditions is not maintained, your account will be closed.  You can log-in from maximum three different IP addresses and maximum one device. If we discover any suspicious movement on you account, we can freeze it and close it.

The PAZ BSS Title has a high personalization level. Our professors do their best to answer you as soon as possible, but depending on your timetable, geographical location, and time zone it can be different. Our professors are located now in the CET Timezone with working hours from Monday – Friday, between 9am – 5pm CET.

For the BSS – Building System Specialist Title, please contact PAZ Team. All the rules applied in a separate document.


  • Content and Behavior Rules

Please take care of the law and common human sense and the intellectual property rights of others. You cannot access or use our training for unlawful purposes.

In the room you are not allowed to ask inappropriate questions from our professors, insult and hurt them in any way. All spamming, advertising is forbidden. Self-promotion of any kind or any degree is forbidden and will be immediately deleted and closed the training process.

The students are not allowed to push, force the professors in any way (for questions, or materials that are not part of the training, for consultancy, etc) .

No comments and chat are to be accepted about age, sex, sexual orientation, political, social and / or religious beliefs. In all cases, post, comments must comply with the Platform Rules. If it fails to comply, administrators have the right directly to delete the post or proceed delete your registration.


  • Links from our Website

We may have links from our website to other third-party website and materials; such links are provided exclusively for information purposes and we do not have any control whatsoever over the contents of such website or materials. Accordingly, we accept no liability whatsoever for any loss or damage which may arise from the use of such links.

The Website may contain links to pages on other websites and those Linked Sites may contain content or offer products and/or services for sale.

We do not author, edit, control, or monitor these Linked Sites. You acknowledge and agree that:

  1. we have no responsibility for the accuracy or availability of information provided by Linked Sites; and
  2. we do not control or endorse the sponsors of such Linked Sites or the content, products, advertising or other materials presented on such Linked Sites.

We may remove any links to Linked Sites from the Website at any time for any reason.

We will not be liable for any transactions conducted by you with third parties through any Linked Site or for any liability arising from any representations or information provided on such Linked Sites.

We appreciate that Linked Sites may contain material in which the operator of the Linked Sites has intellectual property rights. We respect those rights and provide the links for information purposes only. The fact that we have linked to any Linked Site does not create or imply any relationship or partnership between us and the operator of such Linked Site.

  • Warranty

PAZ – Parametric Academy Zurich GmbH guarantee, that the purchased products and workshops will be performed on the announced date. In any case of cancellation from the side of PAZ – Parametric Academy Zurich we guarantee the money-back or we offer a change option for the next same training.


  • Rights of PAZ – Parametric Academy Zurich GmbH

All right, title, and interest in and to the PAZ – Parametric Academy Zurich GmbH Platform and Services, including our website, databases and the content of our professors are the exclusive property of PAZ – Parametric Academy Zurich GmbH. Our trainings and services are protected by copyright and other laws. Nothing gives you the right to use our name or any other brand features.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website and PAZ – Parametric Academy Zurich GmbH.

PAZ – Parametric Academy Zurich GmbH can use your feedbacks, your comments and your collaboration by naming, sharing on our social media and other purposes, and PAZ Academy has the right to decide in every moment to continue or not with the students in the workshops and trainings. PAZ Academy has the right to move or cancel training dates depending on the world-wide and health situation.

By registering or applying to any workshop, event, presentation or purchasing any product, training or any other thing on our website, you accept the registration to our PAZ Academy Free-Le@arn and Newsletter to send you news, informations about our workshops, courses, trainings, new products, events and any other information.

PAZ – Parametric Academy Zurich GmbH has the right to change and modify anytime this Terms & Conditions.  We reserve the right to modify, suspend or discontinue all of the Online Content with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension or termination. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.

  • Limitations of Liability

Every person who connects to the (xyz) website, confirms that they have accepted the following conditions. Any special agreements on individual services or products are excluded from these conditions. 

PAZ Academy declines all liability if an end user’s computer system has been manipulated by third parties. PAZ Academy recommends that its users be aware of the risks associated with computer viruses and possible targeted hacker attacks. We recommend to use virus protection and we recommend to avoid opening emails from unknown sources as well as attachments.

You may not do any of the following while accessing or using the PAZ Trainings and services:

    • Access, tamper with, or use non-public areas of the platform, PAZ Academy’s computer systems or the technical delivery systems of PAZ’s service providers.
    • Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan any of our systems
    • Copy, modify, create a derivative work of, reverse engineer or otherwise attempt to discover any source code of our content on the platform or services
    • You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
    • sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services
    • copy any code, template or structure of the platform


  • Enjoy our PAZ Trainings & Products

Our PAZ Trainings and Products are made with a lot of care, sensibility and love to enjoy, learn and give you our best knowledge in order to be a better professional.  Working hard your life will change.

PAZ Academy

PAZ – Parametric Academy Zurich GmbH

Dated January 2022

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